Shipping - Costumes Brisbane
Brisbane Customers are welcome to buy online
and pick up in store at Cracker Jack Costumes
Pick up address:179 Moggill Road, Taringa. Qld 4068.
We use Fastway Couriers and Australia Post.
Orders made before 11AM Brisbane time will be sent out the same day.
Please note that delivery times vary, depending on the courier (see delivery times below).
Delivery charge is a $10 Flat Fee
The majority of the items will be instock. If we happen to be out of stock of an item we will notify you via email within one Business Day.
The Customer must ensure that the Customer enters the correct delivery address as parcels which are returned to Cracker Jack Costume and Party as undeliverable may incur a re-despatch fee and will be sent back out as regular mail. Freight charges paid for the original dispatch are not refundable.
- Orders can not be sent to a PO Box address, it must be a residential or business address with business name included in order. You will be notified via email with your Fastway tracking number.
- The estimated delivery date depends on where the Customer lives, and is calculated from the time the Customer receives the 'Order Shipped' email, not from the time the order was placed.
The following are estimates only, and are based on information provided by Fastway couriers:
Express road service –
- 1 day to Brisbane, Ipswich, Toowoomba, Sunshine Coast and Gold Coast.
- 1-2 days to Sydney, Canberra, Wollongong, Central Coast, Newcastle, Port Macquarie, Coffs Harbour, Northern Rivers, Mackay, Capricorn Coast, Wide Bay.
- 2-3 days to Cairns, Townsville, Melbourne, Geelong, Albury and Bendigo.
- 3-7 days to Adelaide, Hobart and Launceston.
- 7-10 days to Perth and outside the above areas.
For deliveries outside the above areas we will use Australia Post.
The estimated delivery date depends on where the Customer lives, and is calculated from the time the Customer receives the 'Order Shipped' email and not from the time the Order was placed. The following are estimates only, and are based on information provided by Australia Post:
- Standard mail - 7 to 10 business days for metro areas
- Express post - 2 to 4 business days for metro areas
The Customer should allow for a further 3 business days (in addition to the above) for delivery to remote areas as an estimate only.
Track your delivery.
- Step 1: Visit www.fastway.com.au
- Step 2: Enter your parcel label number.
- Step 3: Click Track and see exactly where it is.
Once the Order has been shipped, the Customer will receive an email confirmation.
If the Goods are delivered by courier, the Customer's parcel will be delivered during normal business hours. Upon delivery, the Goods must be signed for. If a signature cannot be obtained at the time of delivery, a card will be left informing the Customer of how to collect the Customer's parcel during normal business hours. Parcels will be held by the delivery service for their maximum hold time. Should the Customer not respond to a calling card and the parcel is returned to Cracker Jack Costume and Party as unclaimed, further freight charges may be payable for re-dispatch. Freight charges paid for the original dispatch are not refundable.
Cracker Jack will use its best endeavours to deliver the Goods to the Customer's nominated delivery address within the time period specified, however Cracker Jack will not be liable to the Customer or anyone else for any losses suffered or incurred due to delay.